Privacy Policy
Last Updated: 01 Sept 2025
Malas.life is committed to maintaining customer privacy and ensuring the security of all personal data we receive. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.
Malas.life acts as the Data Controller for all personal data collected.
We do not intentionally transfer personal data outside Malaysia, except where required for services provided by trusted third parties (such as Google or Meta) that may process data abroad. In such cases, we ensure appropriate safeguards are in place in line with the PDPA and other applicable laws.
By using our services, you consent to the collection and use of your data as described.
1. Information We Collect
When you purchase or use our products, we may ask for basic personal details such as:
Full name
Email address
Phone number
Billing and shipping address
We do not collect or store credit card information. Payment details are processed securely by our payment provider.
We do not collect sensitive personal data such as health records, religious beliefs, or biometric data.
2. How We Use Your Information
Your information is used solely to:
- Process billing and payments
- Deliver products and services
- Respond to your enquiries and provide customer support
- Send important updates about your orders or our services
- Provide newsletters (only if you opt in; you can unsubscribe at any time)
We do not sell or rent your personal information to third parties. We share personal data only with trusted service providers, where necessary to fulfil your order and operate our business — such as our point-of-sale system (StoreHub), online store platform (WooCommerce), order management system (Monday.com), payment provider (Billplz), and delivery/courier companies.
Some of these providers, and tools we use to help manage and respond to enquiries (including AI assistance, e.g. Anthropic Claude), may process limited data on our behalf under confidentiality. Your data is not used to train public AI models.
We only disclose personal information to third parties when necessary to fulfil your order, process payments, operate our services, or comply with legal obligations.
3. Cookies & Analytics
We use cookies and similar tracking technologies on our website. Cookies are small text files stored on your device to help us provide a better user experience.
We use the following categories of cookies:
Essential Cookies – Required for basic site functionality, such as enabling secure checkout, shopping cart use, and login sessions.
Analytics Cookies – Help us understand how visitors use our site (e.g., pages visited, traffic sources, time spent) so we can improve performance.
Affiliate Cookies – Track visits referred by our affiliate or partner sites for commission and reporting purposes.
Marketing & Advertising Cookies – Used to deliver relevant ads, measure campaign performance, and enable remarketing (e.g., Google Ads, Facebook Pixel).
Preference Cookies – Remember your settings, such as language, location, or display preferences.
You can disable cookies through your browser settings at any time. However, some parts of the website may not function properly if cookies are disabled.
4. Data Protection
We take appropriate technical and organizational measures to protect your information, including:
Encrypted transactions (SSL/HTTPS)
Restricted access to personal data
Regular monitoring of security systems
5. Your Rights (PDPA Malaysia)
As a customer in Malaysia, you have the right to:
Access your personal data
Correct inaccurate or outdated information
Withdraw consent for marketing communications
Request deletion of your data under certain conditions
- You may request a copy of your personal data in a structured, commonly used format.
Requests may be sent to malas@nikahsatu.com . We will respond within 21 days as required by the Personal Data Protection Act (PDPA).
6. Data Retention
We retain your personal information only as long as necessary for the purposes described in this policy, or as required by Malaysian law.
7. Data Integrity Clause
We make every effort to ensure that the personal data we store is accurate and up to date. If you believe your information is incorrect, please contact us for correction.
8. Children
Our services are not directed to individuals under the age of 18. We do not knowingly collect data from children.
9. Data Breach Notification
In the event of a data breach, we will notify affected individuals and the Personal Data Protection Commissioner as required by the Malaysian Personal Data Protection Act (PDPA) and other applicable laws.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page, with the “Last Updated” date revised accordingly.
11. International Visitor
Our website is operated in Malaysia and subject to Malaysian law. By using our services from outside Malaysia, you consent to the transfer and processing of your information in Malaysia.
12. Contact Us
If you have questions about this Privacy Policy or your personal data, please contact:
- Company Name : Zest Venture Sdn. Bhd.
- SSM No. : 842187-P
- Email : malas@nikahsatu.com
